Return on capital employed
A global telecoms operator that provides mobile and broadband services. It's one of the largest telcos in the world by number of customers, with more than 400 million connections and customers across 26 countries.
The client solution
We ran a game-based campaign across the client's finance communities globally. The Group Finance team doubled its internal NPS in a 45-minute game session. The company is now rolling out extended versions of the game to other parts of its footprint.